How to contact us
The mission of Mohid is to provide a platform to connect Masajid and Islamic centers regionally and enable them to be more efficient in local management operations as well as in engaging surrounding communities. To achieve our Mission, we make services available per the SaaS (Software as a Service) model to help organize Masjid and Islamic Center operations and establish coordination in their activities across other masajid/Islamic centers in the region at the same time providing mechanisms for the community members to interact with the masjid at a whole new level. This in turn enables masajid to optimize not only their local operations but also make decisions in a network of trusted relationships that benefit the Muslim Community.
We collect your personal information in the following ways:
In order to become a member, you must provide us the following information to create an account: name, email address, country, and password. Without this minimal amount of information, you cannot create a Mohid account. Like other passwords, you should choose one that is known only by you. Mohid requests other information from you during the membership generation process, (e.g., gender, location, religion, etc.). You acknowledge that this information is personal to you, and by creating an account on Mohid, you allow others, including DeenTek Solutions to identify you and to allow DeenTek Solutions, LLC to use your information in accordance with our User Agreement.
In order to connect with Masjid, you may use the Mohid Services to become a member of that Masjid.. Please note that when you submit the membership form to connect to Masjid, that Masjid will have access to the following information. All(*) are mandatory fields.
i. *User id/password
iii. *Name (Last, First, Middle)
iv. Address (Number&street, city, state, zip)
v. Telephone (Home, Cellular)
vii. Date of Birth
viii. Upload Picture (only for males)
ix. Marital Status (single, married)
x. US citizen (yes/no)
xi. Spouse Name (if applicable)
xii. Children Name and age (if applicable) option to add rows for more than one child)
xiii. *Declaration Statement
xiv. “I solemnly declare myself as a Muslim, 18 years old or over, who endeavors to practice an Islamic way of life revealed by Allah (subhanahu-wa-taalah) through his last prophet Muhammad (Peace Be Upon Him) and His book Holy Quran.
Please enroll me (and family) as a member of (Masjid Name). I pledge to promote the aims and objectives and abide by the constitution of this society, InshaAllah”.
xv. *(Accept with initials /I do not want to sign up for membership now)
We collect information when you interact with in order to accurately categorize and respond to customer inquiries and investigate breaches of our terms.
We receive information when you interact with and use the Mohid website, and Mohid platform (such as Membership Management, Zakat Management, Event Management, Pollings etc).
We receive information when you use your Mohid account to log in or authenticate to a third-party website or application. Also, if you are logged into Mohid and visit a third party site that embeds Mohid plugins, like “Share on Mohid” for web publishers, Mohid will receive information that those pages have loaded in your web browser. Mohid will use this information to personalize the Mohid-provided functionality, including providing you insights from your Masjid network, allowing you to share information with your local masjid and region, enabling you to use Mohid functionality off the Mohid site and serving you more relevant advertising.
In the course of serving advertisements or optimizing the Services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography, career field, or information about your professional or educational background) for the enhancement of your user experience by providing more relevant advertising. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Mohid does not store unencrypted personally identifiable information in the cookies.
To support the Services we provide at no cost to our Users, as well as provide a more relevant and useful experience for our Users, we target and serve our own ads and third-party ads both on and off the site using Bulletin Boards and Ad networks. Ad networks include third party ad servers, ad agencies, ad exchanges, ad technology vendors and research firms.
We use ad technology such as web beacons, pixels, anonymous ad network tags, and cookies to more effectively serve ads to our Users on and off Mohid through ad networks, as well as to collect anonymized, aggregated auditing, research and reporting for advertisers. Because your web browser requests advertisements and web beacons directly from ad network servers, these networks can view, edit or set their own cookies, just as if you had requested a web page from their site.
You have a right to access, modify, correct and eliminate the data you supplied to Mohid. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy. You may request deletion of your information at any time by contacting Mohid customer service. We will respond to your request within 30 days. Please note, however that information you have shared with others, or that other Users have copied, may also remain visible even if you request its deletion.
Mohid will retain your information for so long as your account is active or as needed to provide you services, except in the case of our professional plugin impression data, which we de-identify after 12 months. If you wish to close your account, you may do so here. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Agreement.
As described in the User Agreement, we will communicate with you through email, notices posted on the Mohid website, messages to your Mohid inbox, or through other means available through the service, including mobile text messages. We may send you a series of emails that help inform new Users about the features of the Services, and we will also send you service messages relating to the functioning of the Services. We may also send you messages with promotional information directly or on behalf of our partners, unless you have opted out of receiving promotional information.
You can change your e-mail and contact preferences at any time by logging into your account and changing your settings related to your email notification choices. If you wish, you can also opt-out of receiving promotional emails by sending a request to Mohid customer service through our customer service site.
Please be aware that you cannot opt-out of receiving service messages from Mohid. Also, if we send communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with your receipt of messages on your mobile device (including text messaging charges).
when you login to your account, we will display the names of new members who have recently joined your masjid or recent status updates from your members
Mohid takes the privacy of our Users very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties, except as described in this policy. We will also not share other personal information not published to your profile or generated through engagement with Mohid services without your explicit consent or to carry out your instructions (for example, to process payment information) unless, disclosure is reasonably necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Agreement; (3) respond to claims of a violation of the rights of third parties, whether or not the third party is a User, individual, or government agency; (4) respond to customer service inquiries; or (5) protect the rights, property, or personal safety of Mohid, our Users or the public.
Content distributed through Mohid’s sharing features and third party integrations may result in displaying some of your information outside of Mohid. For example, when you post content to a Mohid Regional Portal that is open for public, your content, including your name as the contributor, may be displayed.
We may provide aggregated anonymous data about the usage of the Services to third parties for purposes that we deem, in our sole discretion, to be appropriate, including to prospective advertisers on Mohid.
Polls and Surveys may be conducted by Mohid, Mohid Partner Masajid and Islamic Organization. As a User, you may be invited to participate in polls and surveys from the Mohid website. Whether or not you decide to participate in a poll or survey is completely up to you.
After you complete a poll, you will be given access to the aggregate responses of the poll on a results page. Some third parties may target advertisements to you on the results page based on your answers in the poll. Further, Mohid or third parties may follow up with you via e-mail regarding your participation unless you have opted out of receiving e-mail messages.
We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personally identifiable information to the third party fulfilling the incentive offer, which will only be used for the purpose of delivering incentives and/or verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive.
We will not disclose any personally identifiable information to any third parties in connection with the conduct of any polls or surveys. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it.
We offer search services to help find information and learn more about members and Zakat Recipient (for example, you can search for Zakat Recipient with name, driver license or that you may know from Mohid Regional Integration
If you post on the Bulletin Board of Mohid Regional Portal, or import a blog, you should be aware that any personally identifiable information you choose to provide there can be read, collected, or used by other Users of these forums, as other third parties, and could be used to send you unsolicited messages. Mohid is not responsible for the information you choose to submit in these forums. Also, some content in Mohid Regional Portal may be public and searchable on the internet. You can delete your posts at any time. However, please note that ideas you post and information you share may be seen and used by other Users, and Mohid cannot guarantee that other Users have not made copies of or use the ideas and information that you share with others on Mohid.
If you provide any testimonials about the Mohid Services or place advertisements through the Mohid Ads, we may post those testimonials and examples of advertisements you place in connection with our promotion of these services to third parties. Testimonials and advertisements may include your name and other personal information that you have provided.
In order to deliver relevant and valuable ads to you and your network, Mohid may use your name and profile photo in connection with social advertising based on content shared on Mohid Regional Portal. This advertising may include the fact that you have recommended or endorsed a product or service on Mohid and will only be displayed to your Mohid Regional network. You can opt-out of allowing your name and/or profile photo to be used in those social ads here.
It is possible that we may need to disclose personal information, profile information and/or information about your activities as a Mohid User when required by subpoena or other legal process, or if Mohid has a good faith belief that disclosure is necessary to (a) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) to enforce the User Agreement, to investigate and defend ourselves against any third party claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property or personal safety of Mohid, our Users, employees, or others.
We may also disclose your personal information and other information you provide to another third party as part of a sale of the assets of DeenTek LLC a subsidiary or division, or as the result of a change in control of the company. Any third party to which Mohid transfers or sells Mohid’s assets will have the right to continue to use the personal and other information that you provide to us.
You can review the personal information you provided to us and make any desired changes to the information you publish, or to the settings for your Mohid account including your email and contact preferences, at any time by logging in to your account on the Mohid website. Please be aware that even after your request for a change is processed, Mohid may, for a time, retain residual information about you in its backup and/or archival copies of its database.
We encourage our Users to review their membership profile and adjust them in accordance with their preferences.
Mohid accounts are also defaulted to allow Users to be contacted to participate in polls, surveys and partner advertising.
You can close your account through the Mohid customer service site. If you close your Mohid account, we will remove your name and other personally identifiable information from our publicly viewable database. If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain certain data contributed by you if Mohid believes it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. Mohid may also retain and use your information if necessary to provide the Services to other Users. For example, just as an email you may send to another person through an email service provider resides in that person’s inbox even after you delete it from your sent files or close your account, emails you send on Mohid to other Users, as well as your contributions to Mohid Regional Portal, may remain visible to others after you have closed your account. Similarly, other information you have shared with others, or that other Users have copied, may also remain visible. Mohid disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information. Mohid does not control when search engines update their cache, which may contain certain public profile information that has since been removed from Mohid’s publicly viewable database.
If we learn that a User is deceased, we may memorialize the User’s account. In these cases we may restrict profile access, remove messaging functionality, and close an account if we receive a formal request from the User’s next of kin or other proper legal request to do so.
As a User, you have certain obligations to other Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members such as Mohid:
Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of Mohid.
Children under the age of 12 are not eligible to use our service.
Using the Mohid Services after a notice of changes has been sent to you or published on our site shall constitute consent to the changed terms or practices.
In order to help secure your personal information, access to your data on Mohid is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the Mohid website. To protect any data you store on our servers, Mohid also regularly audits its system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to Mohid. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Users of Mohid are not encrypted, and we strongly advise you not to communicate any confidential information through these means.